Archive for the ‘Life hacks’ Category

End of the year… end of your tether

December 14, 2021

Psychologist’s advice for coping with festive triggers

If you’re feeling overwhelmed by the pressures and emotions that the festive season bring, you can get help at SADAG’s emergency help line:
0800 567 567

The festive season, particularly during another Covid-19 wave, can present triggering situations for many people. A counselling psychologist offers advice for building tolerance and coping mechanisms for the interpersonal conflicts, distressing or uncomfortable situations that may arise at this time of year, and which could be compounded by the pandemic.

“Many of us may find it difficult to regulate our emotions when faced with distressing situations, such as family tensions, financial pressures, dealing with loss or worry about the future,” explains Zain Julies, a psychologist practising at Netcare Akeso Milnerton.

“Looking for ways to deal with distress, we may find ourselves reaching for the old familiar ‘crutches’ such as alcohol, food, over-the-counter medication, reliance on social media and technology, or unhealthy relationships with certain people, when facing uncomfortable situations,” she says.

“At this time of year, which is so often associated with indulgence, it may be easier to fall into unhealthy patterns with short-term fixes. It can be helpful to remember that such choices often don’t make us feel better in the long run and can frequently make things worse than before.”

Don’t waste precious time on things beyond your control

Zain suggests taking a moment to reflect on ‘What is in my control, and what is not?’ in times of stress, to provide a reality check on what falls within one’s circle of influence.

“The things that I have direct control over include my thoughts, my words, my actions, my decisions, my attitude and my mood. Secondly, there are aspects of life that we may be able to influence, such as other people’s actions, where we work, and who follows us on social media,” she adds. 

“Thirdly, there are things we may be concerned about that are simply not within our control, such as lockdown restrictions, the weather, media, a sports match, traffic, or our past decisions, choices and behaviour.

“While we may not be able to control these factors, what we can control is our reactions to them. Accept that worrying will not change the situation and will not make you feel any better. Instead, one can choose to refocus on being mindfully present, making the most of this time of year and our loved ones.”

Building tolerance and coping skills

Zain points out there are techniques one can learn to manage unpleasant situations without losing control and acting destructively. “One of the approaches that has proved effective for many people in dealing with interpersonal conflict is dialectical behaviour therapy [DBT], which is an evidence based form of therapy that can also be helpful in treating personality disorders and certain mental health conditions,” she says.

A particularly useful tool within the DBT framework is distress tolerance, defined as ‘the ability to tolerate distress without acting on it’. “These skills empower you to survive an immediate crisis without making it worse, as it can be tempting to react impulsively in times when we may be overwhelmed by emotions,” Zain says.

Five things you can see, and a partridge in a pear tree

“Distress tolerance equips the person with the skills to temporarily distract and distance themselves from emotional pain, creating a pause that enables them to act more effectively in the situation.”

“One of the easiest ways to deal with distressing situations or emotions is to focus on your five senses to ground yourself. If you are feeling overwhelmed, find five things that you can see, four things that you can hear, three things that you can touch, two things that you can smell and one thing that you can taste. This simple exercise in mindfulness can help prevent you doing or saying something you may later regret.”

Another skill that Julies suggests may prove helpful in times of frustration or when festive cheer wears thin is known as the STOP skill, which stands for:

  • S is for Stop, don’t say or do anything.
  • T is for Take a step back.
  • O is for Observe and evaluate what is happening, both inside yourself and in the external situation.
  • P is for Proceed mindfully.

“This puts a pause between your feelings and the urge to do anything. In addition to these skills, self-care is important to get through the year-end break, whatever challenges it may present,” Julies says.

  • Get enough good quality sleep
  • Eat a well-balanced diet
  • Exercise on a regular basis
  • Take brief rest periods during the day to relax
  • Take vacations away from home and work
  • Engage in pleasurable or fun activities such as yoga, prayer, meditation, or progressive muscle relaxation
  • Avoid overindulging in caffeine and alcohol

“Take care of yourself and your mental health all year round. For information about mental health issues and services, accessing care, and for professional help in a mental health crisis, Netcare Akeso can be reached on 0861 435 787 for emergency support. Psychiatrist consultations can be made through Netcare appointmed™, online at www.netcareappointmed.co.za or by calling 0861 555 565.

MORE WAYS TO GET HELP IF YOU’RE DISTRESSED OR DEPRESSED

The South African Depression and Anxiety Group has excellent resources – helpful articles as well as numbers to call for emergency counselling (someone to talk to).

Visit their website here: SADAG or call 0800 567 567

If you don’t feel like speaking, you can get live counselling online HERE (you can type instead of talk).

eFiling for SMMEs

November 16, 2021

Tax information for small businesses from the South African Revenue Service

#Your Tax Matters

We continue our focus on Small, Medium and Micro Enterprises (SMMEs). This month, we are exploring the functionalities available for SMMEs on eFiling and how to register a representative.

  1. Registering for eFiling

If you are not yet registered as an eFiler, you can register by:

  • Visiting the SARS eFiling website www.sarsefiling.co.za and clicking on REGISTER; or
  • Downloading the MobiApp and tapping on REGISTER

As a registered taxpayer, you can sign up to use the SARS eFiling service, which allows you not only to file a return, make payments to SARS or request a tax clearance certificate, but also gives you access to many other benefits via an electronic platform.

For further guidance, please watch the SARS TV on YouTube.

  • eFiling Service Offerings available to SMMEs

The following services and functionalities are available on eFiling:

  • Enquire on the outstanding debt and make a payment
  • Enquire on the outstanding returns
  • Request your Tax Compliance Status
  • Notice of Registration
  • Filing your Income Tax Return
  • Update personal details (including bank details)
  • Request Statement of Account
  • Register for Income Tax
  • Submission of Supporting Documents for an audit case
  • Lodge a Dispute Tax Product Registration (incl. Tax Number Registration)
  • Tax Directive Management
  • Lodge a complaint
  • Refund status
  • Audit status
  • Username Retrieval and Password Reset
  • Registered Representative

Registering a representative

A registered representative is a person who is appointed with full rights to act on behalf of another legal entity (e.g. Companies/Company director, Trust/Trustee etc). A registered representative can set up an eFiling profile of the company, and has full rights to act on behalf of the company.

Requirements:

  • One official representative must be appointed to represent the company on all tax products registered with SARS.
  • Registered representatives must be registered with SARS.
  • Individuals, in a practitioner capacity, are not permitted to be registered representatives.

Registration Process and Tax Type Activation

Supporting documents needed for registration to become a registered representative of a company:

  • Certificate of Incorporation / Registration (CoR14.1)
  • Letter of authority signed by a Director or a Board resolution approving appointment (not older than 3 months).
  • Copy of a valid identity document or drivers licence/ Passport or temporary ID of representative.
  • Selfie or image of representative holding his/her identity document with note that reads “Update my details”.
  • Proof of residential address, not older than 3 months, of the representative.

Note: Turnaround time for registration is 21 working days, provided all required documents were submitted.

Common errors that you should avoid because they can delay the updating of the registered representative:

  • Registration documents not signed.
  • Selfie of representative holding his/her identity document not attached.
  • Letter of appointment not signed by directors/members etc.
  • Practitioners should not apply to be the registered representative.
  • Submitted documents not legible.
  • Company name or registration number differs from attached documents.
  • What’s new: Enhanced Notice of Registration functionality

The Notice of Registration functionality on eFiling was enhanced. The current Notice of Registration functionality for PIT and VAT has now been extended to include CIT, PAYE and Trusts. eFilers can now access their Notices of Registration for all tax types online by following these easy steps:

Organisations:

Step 1: Login to eFiling: http://www.sarsefiling.co.za

Step 2: Go to Organisations main menu

Step 3:Click SARS Registered details on the side menu

Step 4: Select Notice of Registration

Step 5: Select the relevant tax type: VAT or CIT or PAYE or Trusts

Regional News

  • Taxpayers are reminded that the Filing Season for Individuals ends on 23 November 2021. If you have received an auto-assessment SMS from SARS, you need to either accept the auto-assessment, or edit it by filing a tax return. If you fail to do so, an estimated assessment based on the data at our disposal will be issued by SARS. Any tax return filed after 23 November 2021 will be subject to a penalty for late submission.
  • Don’t forget, if you want to visit a SARS branch, you need to make a booking. You can call 0800 00 7277 and choose the “0” (zero) option, or SMS 47277 with the word “Booking” followed by a space then your ID number/Passport number/ Asylum Seeker number.

This column is supplied by the South African Revenue Service and is published unaltered.

Tax filing for SMMEs

October 22, 2021

#Your Tax Matters

Earlier this year we published a couple of columns focusing on Small, Medium and Micro Enterprises (SMMEs). This month we are again focusing on this sector.

  1. Employer Filing Season

The Employer Interim Reconciliation Declaration (EMP501) submission period closes on 31 October 2021. Employers with less than 50 employees can use either SARS eFiling or e@syFile™ Employer to submit their reconciliation documents. e@syFile™. We would like to advise Employers to ensure that they submit on or before the deadline to avoid late penalties. An employer who files their EMP501 late will be penalised under the provisions of paragraph 14(6) of the Fourth Schedule to the Income Tax Act.  The penalty will equal 1% of the year’s PAYE, for each month that the return is late, up to 10% of the year’s PAYE. It is very important for employers to file accurate and complete EMP501’s. SARS uses the information we receive through your submission of an EMP501 to populate auto-assessments and income tax returns on behalf of your employees.  Incomplete or inaccurate information will negatively affect your employees’ ability to meet their tax obligations.  In practise, your incomplete or inaccurate information may result in significant delays of refunds to your employees when due. 

  • Debt Management Payment Arrangement Request

Until recently, taxpayers could only make payment arrangements during engagement with a SARS agent, in person at a SARS branch, utilising the debt management regional emails, or on their My Compliance Profile (MCP) on eFiling. This changed from 10 September 2021.  SARS has now implemented an enhanced debt management process to enable taxpayers with outstanding debt to initiate a Request for Payment Arrangement via eFiling for four tax types: personal and corporate income tax, value-added tax (VAT) and Pay-As-You-Earn (PAYE). Administrative penalties can also be settled through this channel. This is a positive stride towards making it easier for taxpayers to fulfil their tax obligations.

Taxpayers are now able to initiate a payment arrangement request for outstanding debt on eFiling from the following sources: Statement of Account (SOA); SOA admin penalties; Return Work Page; Notice of Assessment; Notice of Assessment for administrative penalties; My Compliance Profile (MCP) functionality; Final demand letter; and Final demand reminder letter. The September 10 enhancements of the payment arrangement process on eFiling will enable taxpayers to:

•     Initiate a payment arrangement, with an instalment plan of up to 36 months

•     Supply the reason for the request and preferred method of payment

•     Attach mandatory supporting documents where required

•     Submit the request if they meet qualifying criteria.

  • Self-help platform:

SMMEs are reminded about our easy-to-use online self-help platform/query system accessible via the SARS website (click on the “Online Services” icon on the www.sars.gov.za home page} to raise queries/perform various functions without having to go into a SARS branch. To use the self-help/query system, taxpayers simply need to complete the online form by selecting a Query Type, complete a set of required information fields, attach supporting documentation where necessary, and submit the data to SARS for processing and review. You can use the online platform to:

  • Request a tax number
  • Submit supporting documents
  • Submit a payment allocation
  • Report new estate cases
  • Register a tax representative
  • Make tax compliance status requests
  • Verify your tax compliance status.
  • Tax Relief Measures 

SARS introduced a number of relief measures to assist businesses affected both by the Covid-19 lockdown and the unrest earlier this year. To unlock the tax relief the taxpayers must maintain their compliance status. For more info on these, go to the SARS website www.sars.gov.za, search for the “Small Businesses” page and click on the 2021 Tax Relief Measures leaflet.

We will continue to bring you useful information about SMMEs in future columns.

Regional News

Filing Season update:

  • The Gauteng South area has set up a number of “pop-up branches” to assist taxpayers away from SARS branches. These include the following:
  • Greenstone Mall, Edenvale: Operating hours Monday to Friday10:00 to 17:00,  Saturdays (as of 25/9) 9:00am to 14:00
  • Alberton City Mall, New Redruth, Alberton: Operating hours 9:00 to 16:30 hours weekdays
  • The Glen Shopping Centre, Oakdene: Operating hours Monday to Friday 9:00 to 17:00
  • Heidelberg Mall, Heidelberg: Fridays from 9:00 to 15:00
  • Carletonville Civic Centre: Wednesdays to Fridays at 9:00am to 15:00 hours

For more info on SARS’ outreach activities, click here: https://www.sars.gov.za/individuals/who-pays-tax/how-do-i-learn-about-taxes/

  • Filing Season for Individuals closes on 23 November 2021. You are urged to make use of one of our online channels to submit your returns. However, if you need help in a branch, you are reminded that you first need to book an appointment – even though we are now on Level 1 lockdown. You can find out more about this by going to www.sars.gov.za and clicking on the “Tax Season” or “Book an Appointment” icons on the home page. Remember, if you don’t submit your income tax return on time, you may be liable for penalties.

  • This column is supplied by the South African Revenue Service and is published here unedited.

Correcting your tax return

September 15, 2021

SARS eFiling tips

#Tax Matters – Caxton Column 10

In case you have missed some of the tips to easily comply – What to do next?

Filing Season can appear intimidating and seem to be time-consuming at the best of times, but this year we have continued to make it easier for you. Here are some of the tips to remind you how easy it is to comply.

Tip 1. SARS eFiling tips: Requesting for correction on your Income Tax Return

Did you know that if your submitted Income Tax Return (ITR12) has an error, you can revise and resubmit it?

To revise an initially submitted Income Tax Return, the taxpayer or the tax representative should use the function “Request Correction” on eFiling to re-resubmit an updated Income tax return to SARS.

This function must be used when a taxpayer or tax representative made an error during the completion of the initial return. However, a request for correction (to resubmit a revised Income tax Return) will not be permitted in the following instances:

  • If the return is on an issued or saved state;
  • If the request for correction was submitted for an active verification in progress;
  • An active audit case is in progress;
  • An agreed estimate was performed by SARS for the Personal Income Tax;
  • SARS has finalised an audit case or a Revised Declaration of your Personal Income Tax; or
  • If you have submitted supporting documents for an active verification.

The eFiling status will change to Correction Filed once you have submitted the Request for Correction.

Tip 2. Are you always on the go?

Why not download and use the SARS MobiApp to interact with SARS and to manage all your tax matters?

The SARS MobiApp allows taxpayers to complete and submit Income Tax Returns (ITR12); submit supporting documents, check refund status and much more.

Below are more transactions that can be done on the SARS MobiApp:

  • Register for eFiling
  • Reset your username and password
  • Make a payment to SARS
  • Set up a Call Back from the SARS Contact Centre
  • View a Notice of Assessment
  • Request and view the Income Tax Statement of Account
  • View the status of the return
  • Use the tax calculator
  • Saved ITR12 returns are auto refreshed
  • The Branch Locator shows the estimated waiting queue time
  • Activation of the Income Tax Return (ITR12) via the SARS MobiApp
  • Tax Practitioners can access the SARS MobiApp for the completion and submission of their Personal Income Tax clients and their Personal Income Tax products where they have full access rights; and

Tip 3. Lwazi ChatBot: Additional services for taxpayers

Need help with your tax matters? Why not ask our virtual assistant, ‘Lwazi the ChatBot’

Lwazi ChatBot is an interactive self-service platform available via the SARS eFiling or the SARS MobiApp. This platform allows taxpayers / tax representatives to ask tax related questions to SARS using the convenience of their smart phone, tablet or computer.

To improve customer experience and enable effective self-service offerings when using this platform, SARS has enhanced the Lwazi ChatBot to provide additional self-service options.

Enhancements made to the “Lwazi” virtual assistant allows taxpayers to access the following service requests:

  • Personal Income Tax Reference Number request
  • Personal Income Tax  Statement of Account request
  • Personal Income Tax  Refund Status request
  • Personal Income Tax  Audit Status request
  • Personal Income Tax  Notice of Assessment (ITA34)
  • Request SARS to Call back

You can download and install the SARS MobiApp from the App Store (for Apple devices), Google Play Store (for Android devices) or the Huawei App Gallery.

You know what to do, share this information with all those around you. Follow, Like and Share our posts on Twitter, Facebook and LinkedIn for more tips.

#YourTaxMatters

  • This column is supplied by the South African Revenue Service and is published unaltered.

How to pay your tax return

August 13, 2021

#Your Tax Matters – tips from the South African Revenue Service

In the past month we had to deal with a lot of challenges. The recent social unrest as well as the third wave of the Covid-19 pandemic impacted SARS operations and as the country went to Lockdown Level 4, SARS branches once again had to be closed for physical walk-ins. However, while the branches re-opened on 16 August, taxpayers should note that eFiling and the SARS MobiApp offer safe, easy and convenient filing from wherever you are. Just remember, if you do need to come to a branch, you first need to make a booking for an appointment (see our website www.sars.gov.za for more on how to make a booking).

Individual Filing Season opened on 1 July and is now in full swing. This month we are looking at your payment options and what you can do if you realise that you have made a mistake when completing your personal income tax return. We also touch on the various options available if you do not agree with SARS and what to do if you get an Administrative Penalty.

If I submit and owe SARS, how do I pay?

Currently there are a number of options available to you if you want to make a payment to SARS:

  • via eFiling 

eFiling credit push is a secure payment instruction functionality between SARS eFiling and the bank which puts the client in control when making a payment. An eFiling payment can be initiated by any eFiler, e.g. the taxpayer, tax practitioner, bookkeeper, representative, but this payment must be approved by the bank account holder. When making a payment to SARS, eFiling will send a payment request to the account holder’s bank, it will indicate the amount that needs to be approved and it provides a payment reference number. The bank account holder must log on to his/her bank product and authorise this request, which acts as an instruction to the bank to make the payment to SARS. eFiling payments are irrevocable and cannot be recalled or reversed. The following banks participate in eFiling payments: Absa, Bidvest Bank, Capitec Bank, Citibank, FNB, HSBC, Investec, Nedbank, Standard Bank, Standard Chartered, Mercantile Bank, AlBaraka, Sasfin and HBZ.  

  • via SARS MobiApp  

An eFiling payment can also be made via the SARS MobiApp from your Statement of Account or your Notice of Assessment (ITA34). The principle of making a payment to SARS is the same on both accounts, however, amounts may differ. When you make a payment from your Statement of Account (SOA), you may pay an amount determined by you to SARS, whereas you must pay the full amount due by you to SARS when making a payment from your Notice of Assessment (ITA34).

  • Electronic Funds Transfer (EFT)

Payment may be made via the internet banking facilities by simply using the standard drop-down listing of pre-loaded beneficiary IDs provided by the bank. All SARS beneficiary IDs are prefixed with the naming convention “SARS- ”. All internet payments must be correctly referenced to ensure that SARS is able to identify your payment and correctly allocate it to your account. You will not be able to make a payment if your reference is incorrect.   The following banks support this method: ABSA, AlBaraka, Access Bank (previously Grobank), Capitec, FNB, HSBC, Investec, JP Morgan, Mercantile Bank, Nedbank and Standard Bank.

  • At a Bank

You can make cash or EFT payments at branches of the following banks: Absa, FNB, Nedbank, Standard Bank and Capitec.   Please quote the correct SARS beneficiary ID and payment reference number (PRN).  

What happens if I realise that I made a mistake on my tax return?

Should you realise that you made an error when completing your return, the Request for Correction (RFC) process allows you to correct a previously submitted return/declaration, provided that no verification or audit was conducted on the same tax period.  The RFC can be used by eFilers to request, complete and submit the correction. Note that only one RFC is allowed and if it has already been sent you will not be allowed another. 

What if I don’t agree with SARS?

Where the taxpayer is aggrieved by an assessment or decision taken by SARS and where the grounds provided in the assessment do not sufficiently enable the taxpayer to understand the basis of the assessment and to formulate an objection, the taxpayer is entitled to request reasons, making use of the Request for Reasons functionality on eFiling.

If a taxpayer does not agree with the outcome of an audit/verification, they can dispute the outcome. The taxpayer may object, using the correct form and if they don’t agree with the outcome of an objection, they can appeal.  As a taxpayer you have the right to lodge an appeal where your objection has been partially allowed or disallowed. The appeal must be lodged within 30 business days from the date the objection was disallowed or partially allowed.   

More information on these processes, the channels available and the specific forms to be used in each case is available on the SARS website.

Administrative Penalties

An Administrative Penalty (Admin Penalty) is a penalty levied under Section 210 of the Tax Administration Act (TAA). The Act prescribes the various types of non-compliance which are subject to fixed administrative penalties. Currently the penalty is imposed on taxpayers who do not submit their tax returns as and when required.

An administrative non-compliance penalty is made up of fixed amount penalties as well as percentage based penalties. A non-compliance penalty levied depends on the type of non-compliance.  Administrative penalties recur each month that the taxpayer is non-compliant, up to a maximum of 35 months. Each recurring penalty will have a unique transaction number.

It is advisable to submit the outstanding return whether you agree or disagree with the admin penalty to stop further admin penalties from being levied.

What if I don’t agree with the Admin Penalty levied?

The taxpayer can lodge Request for Remission (RFR) to SARS in writing on the specified form via eFiling or at a SARS branch and must include:

  • A description of the circumstances which prevented the person from complying with the relevant obligation; and
  • Supporting documentation and information as required by SARS.

What will happen if I don’t pay my Admin Penalty debt?

If the Admin Penalty is not paid, SARS will appoint an agent (such as your employer or the bank) to collect the money on its behalf.

  • Source: South African Revenue Service